FAQ
Clear answers to the most common questions about the claim process, costs, communication, and what to expect after an injury.
How do I get started?
Getting started is straightforward. Call or send a message, and I’ll schedule a consultation to review what happened and determine whether your case is something I can help with. There’s no fee for this.
There’s no pressure and no commitment. The point of the first conversation is to give you clarity—on whether you have a claim, what the process will involve, and what to expect. You’ll speak directly with me.
Is there a fee to begin, or anything owed if there’s no recovery?
Absolutely not. There’s no fee to begin, and you owe nothing unless the case results in a recovery. This firm works on a contingency fee basis—legal fees are only collected if compensation is obtained. If there’s no recovery, there’s no bill.
How do you get paid?
If the case is successful, legal fees are taken as a percentage of the recovery—typically one-third, unless litigation or appeal raises the cost. That percentage is agreed upon in writing before the case begins. There are no hourly rates or surprise charges. If there’s no recovery, you owe nothing for the time spent.
Do I need to pay for treatment upfront, or have health insurance?
No. Many clients receive medical treatment on a lien basis, which means payment is deferred until the case resolves. If you don’t have health insurance, or if your providers refuse to bill it, I’ll coordinate with providers who are experienced in treating injury cases and willing to wait for payment.
What should I avoid saying or doing right now?
Avoid discussing your injuries, your version of events, or your treatment with the insurance company. Do not post about the accident or your recovery on social media. Even casual comments or photos can be taken out of context and used to undercut your claim. Insurance carriers—and later, their attorneys—do monitor claimants, both online and in person. The wrong statements or actions, even if well-intentioned, can significantly reduce your recovery. Until the case is resolved, be careful how you conduct yourself—it matters more than most claimants realize.
What if I already spoke to the insurance company?
That’s not a problem. Many clients speak to the insurance company before contacting a lawyer. Just let me know what was said, and I’ll review any recorded statements or written communications. From this point forward, I’ll handle all contact with the carrier. Do not speak with them again until we’ve discussed the case—further communication could seriously affect your claim.
How long will this process take?
That depends on the case. Some resolve within a few months; others take longer, particularly if litigation is necessary or injuries require extended treatment. My goal is always the same—move the case as quickly as possible without compromising the recovery. I don’t let files sit. I apply pressure early, stay involved directly, and keep clients informed throughout.
What if I already went to the ER or urgent care?
The ER visit is often the first documented evidence of injury. I’ll obtain those records and build the claim around them. If you haven’t followed up with a provider since, I can help coordinate care to make sure your treatment—and your recovery—is documented properly.
If you’ve been injured, you should report to the emergency room immediately. Do not delay treatment, and do not wait to contact me before getting the care you need.
Can you help recover lost wages?
Yes. If your injuries caused you to miss work, or will affect your ability to work in the future, I’ll include those losses in the claim. In some cases, a letter from your employer or past pay records is enough. In others, I’ll work with specialists to calculate wage loss and reduced earning capacity.
Who handles the case, and how often will there be updates?
I handle the case directly. You won’t be handed off to staff or left waiting for return calls. I stay involved from start to finish and keep clients informed when there’s movement—or when strategic timing requires patience. You won’t need to chase updates or guess what’s happening.
What happens if the other driver is uninsured?
If the at-fault driver is uninsured or underinsured, I’ll review whether your own policy provides coverage. Georgia law allows for uninsured/underinsured motorist (UM/UIM) benefits, and in many cases, coverage applies even if you weren’t aware of it. At your discretion, I’ll pursue recovery through your carrier with the same level of preparation and pressure applied to any other defendant.
What documents should I provide?
If you have a crash report, insurance info, medical records, or photos from the scene, send them. If not, I’ll obtain the documents needed to build the claim. You don’t need everything upfront—what matters is getting started quickly, so the right documents can be requested before they’re lost or delayed.